1. Introduction
Welcome to AI Native Labs ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered employee training platform.
By using AI Native Labs, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
3. How We Use Your Information
We use the collected information for:
- Service Delivery: Providing and maintaining our training platform
- Personalization: Customizing learning experiences based on your progress
- Communication: Sending training content, notifications, and support messages via WhatsApp
- Analytics: Generating insights and reports for administrators
- Improvement: Enhancing our AI algorithms and platform features
- Security: Detecting and preventing fraud or unauthorized access
- Legal Compliance: Meeting regulatory requirements
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Employers/Administrators: Training progress and analytics for employees enrolled by their organization
- Service Providers: Cloud hosting, payment processing, WhatsApp Business API providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures including:
- End-to-end encryption for sensitive data
- Secure HTTPS connections
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Data backup and disaster recovery procedures
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent at any time
To exercise these rights, contact us at privacy@ainativelabs.co
7. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and preferences
- Analyze usage patterns and improve our service
- Remember your login credentials (if opted in)
You can control cookies through your browser settings. Disabling cookies may affect some features of our platform.
8. Third-Party Services
Our platform integrates with third-party services including:
- WhatsApp Business API: For message delivery (subject to WhatsApp's privacy policy)
- Cloud Providers: AWS/Google Cloud for hosting and storage
- Payment Processors: Secure payment handling
- Analytics Tools: Usage analytics and insights
These services have their own privacy policies governing data use.
9. Children's Privacy
AI Native Labs is designed for business use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.